The agreement is necessary for understanding and announcing the rules of interaction with information and between the two parties - the buyer and the seller.

Terms of agreement

The assortment and prices of the store are subject to change without prior notice.

After making a purchase, the buyer is sent an electronic invoice with the order number and a list of ordered goods.

After receiving payment from the buyer, the seller changes the status of the order to "Paid", which means confirmation of payment. The buyer receives a letter to the specified e-mail.

Purchase returns

You can cancel the purchase if the order has not yet been paid. If the order was paid for and sent, you decided to refuse it, upon return, you pay the full amount of delivery of the order in one direction and the other.

If you did not receive the parcel due to your own fault, or through the fault of third parties, re-sending is carried out at your expense.

Return and exchange does not apply to hygiene products in accordance with the Law of the Russian Federation "On the Protection of Consumer Rights" of 07.02.1992 N 2300-1 and sections of GOST 17037-85.

For all questions about the return of products or their quality, please call +7 (921) 877-22-42 (or write to us at

Non-disclosure of information

When you leave contact details on the website, you automatically consent to the processing of personal data. The administration of the Lobovava online store guarantees complete non-disclosure of information received from users during registration, and the use of data only to fulfill an order or send informational messages. Personal information can be changed or deleted at any time in the personal account section or upon request to the store support service.

Representatives of the Lobovava online store will never ask you for your plastic card details or other confidential details.

The objects on the site (pictures, photographs, texts, etc.) are the property of Lobovava and are subject to change without any prior notice. When using material from our site, it is MANDATORY to indicate the source (

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